This Agreement (the “Agreement”) applies to and governs the use of SensePay, a proprietary solution developed by SensePass to facilitate payment to businesses via payment applications, e-wallets and other financial services (the “Service”).

These terms below are a binding agreement between the individual or entity identified in the Registration Form (“Customer”) and SensePass Ltd. and any of its affiliates (“SensePass”, “we”, “us”, “our”). This Agreement includes, and is supplemented by, Exhibit A (SLA), Exhibit B (Fees), and, if applicable, Exhibit C (Surcharging Services Addendum), each of which is incorporated herein by reference.

For the purpose of this Agreement, the “Registration Form” means the online form that Customer has completed, accepted, and submitted, which specifies the Customer and its representative’s details, and the type of SensePass product the Customer is interested in acquiring. The Registration Form is incorporated by reference to this Agreement and constitutes an integral part of it.

If the Customer is an entity, the individual identified on the Registration Form as the contact on behalf of the entity confirms that they have the proper authority to legally bind the entity to this Agreement. They also confirm they agree, on behalf of that entity, to be contractually bound by this Agreement.

If you do not agree to the terms of this Agreement, you may not access or use the Service in any way.

Each of SensePass and the Customer is hereinafter referred to as a “Party” and, together, as the “Parties”.

1. The Service- SensePay

SensePass has developed a proprietary solution comprised of software and/or hardware, which enable Customer to accept, manage and monitor payments from its clients via mobile payments applications, e-wallets and other financial services. The Service includes: (1) the Terminal Component Software- which allows Customer to connect with a mobile payment application or e-wallet; (2) the BackOffice Software- which enables Customer to manage and monitor the payment transactions which are processed through the SensePay service; and (3) Hardware- any hardware devices that SensePass makes available to the Customer during the term of the Agreement for the operation of the Service.

2. License Grant

Subject to the terms of this Agreement, the Customer’s payment of the applicable Fees and the scope of license set forth below, SensePass hereby grants Customer a limited, non-exclusive, non-transferable, and non-sublicense-able license, to use the Service during the Term.

3. License restrictions and limitations

Except as expressly provided herein, you may not, and may not allow others to:

• use, or provide to third parties, the Service or any part thereof including by reselling, licensing, renting, leasing, transferring, lending, timesharing, assigning or redistributing the Service or any part thereof;
• reverse engineer, decompile, or disassemble the Service, or any part thereof;
• modify, adapt, translate or revise the Service, or any part thereof, or otherwise use parts, portions or elements of the Service, or create derivative works based on the Service, or any part thereof, except as expressly allowed by the SensePass;
• breach any security or licensing mechanism of the Service or any part thereof, or identify or attempt to identify any security vulnerabilities therein;
• work around or circumvent any technical limitations in the Service or any part thereof;
• use any tool or other means to enable features or functionalities that are otherwise disabled, inaccessible or undocumented in the Service or any part thereof;
• interfere with, circumvent, manipulate, impair or disrupt the operation, or the functionality of the Service;
• use the Service in order to develop, or create, or permit others to develop or create, a similar or competitive product or Service;
• Use the Service for any activity that constitutes, or encourages conduct that would constitute, a criminal offense, give rise to civil liability or otherwise violate any applicable law.

4. Customer obligations

• Assistance. Customer shall grant to SensePass an access to Customer’s premises, products and equipment, and any necessary information as may be necessary or appropriate for SensePass to perform its obligations under this Agreement. To the extent that Customer fails to provide the foregoing, SensePass shall be excused from the performance of its obligations hereunder, insofar as such performance is frustrated by the Customer’s failure to so provide the foregoing.
• Output Data. Customer assumes sole and exclusive responsibility: (i) for all acts or omissions, that the Customer or others on its behalf engage in, in response to the Output Data; (ii) to thoroughly review the Output Data frequently, check for any alerts or warnings issued by the Software, address the findings specified in the Output Data and determine what actions are appropriate in light thereof; and (iii) to carry out such actions as the Customer deems appropriate as a result of the Output Data. SensePass has no responsibility or liability, regarding Customer’s reliance upon, or use of, the Output Data, Customer’s actions or omissions in connection with the Output Data, or any consequences resulting therefrom

“Output Data”- shall mean any and all reports, alerts, notices and other types of information and data that the Service may generate

• Compliance with this Agreement. Customer must ensure that the individuals that it designates to use the Service for the benefit of the Customer (the Customer or its employees and anyone else operating on its behalf, hereinafter: “Users”), fully comply with the terms of this Agreement. The Customer will be liable to the SensePass for all acts or omissions of its Users in connection with the Service, as though the Customer itself had performed those acts or omissions.
• Compliance with laws. Customer undertakes that its use of the Service at all time, shall comply with all applicable laws, rules and regulations, including export control laws, and data protection laws. Customer may not use the Service for any activity that constitutes, or encourages conduct that would constitute, a criminal offense, give rise to civil liability or otherwise violate any applicable law.
• Surcharging Compliance. Customers who enable the Surcharging Feature are also subject to and bound by Exhibit C (Surcharging Services Addendum), which sets forth additional compliance obligations relating to surcharging.
• Obtaining clients’ consent for payment request. If Customer chooses to use our third-party service for payment initiation requests (“Payment Request Service“), Customer shall be solely responsible to obtain each clients’ express consent to receive text or email messages concerning the payment initiation, prior to using the Payment Request Service in relation to that client. Such consent may be obtained over text, on a form, on a website, or verballyץ

5. Non-Competition

During the Term and for a period of three (3) years following termination of this Agreement, Customer shall not, directly or indirectly through its contractors and/or affiliates, without the prior written consent of SensePass, (i) compete or assist others to compete with SensePass by  developing, manufacturing, distributing or commercializing software and/or hardware competing with the Service; (ii) enter into any agreements and/or receive or perform any services for developing, manufacturing, distributing or commercializing software and/or hardware competing with the Service, including, but not limited to, developing such software or manufacturing such hardware independently or through others, for any purpose.

6. Fees
   • In consideration of the rights granted to Customer under this Agreement, Customer will pay all applicable Fees quoted in the Registration Form, in accordance with the levels, schemes, amounts, billing cycles and payment terms set forth in this Agreement and the Registration Form, or as otherwise separately conveyed to you in writing by SensePass.
   • All Fees are quoted in US Dollars, unless expressly stated otherwise.
   • All Fees payable pursuant to this Agreement are exclusive of taxes or other governmental charges, wire fees, or transaction charges. Customer is responsible for the payment of all such applicable taxes or charges and will remit grossed-up payments, to include all such taxes, fees and transaction charges. In the event that SensePass is legally obligated to collect or deduct taxes, they are entitled to fully invoice Customer for the corresponding tax. As soon as possible following a request by SensePass, Customer will provide the taxation documentation necessary for processing the Fees.
   • All Fees paid under this Agreement are non-refundable. Customer is responsible for paying all applicable Fees, whether or not it has actively used the Service.
   • Without derogating from any other rights and remedies available to SensePass under the applicable law, Fees overdue for more than seven (7) days will accrue interest at the rate of one-half of one percent (0.5%) per month or part thereof, compounded monthly on the linked capital or at the highest rate permitted by law, whichever is lower, from the due date until the date of actual payment. Customer agrees to reimburse SensePass or the Affiliate (as applicable) for all legal costs and attorney fees SensePass or the Affiliate (as applicable) incurs in the course of collecting overdue Fees.
   • Failure to settle any overdue fee within thirty (30) calendar days of its original due date will constitute a material breach of the Agreement. If you fail to settle overdue subscription Fees within thirty (30) calendar days of their original due date, we may suspend the provision of the Service to you until you settle the overdue Fees.
   • Customer may not withhold or set-off any payment from any Fees due to SensePass.
7. Intellectual property & Feedback.
   • Intellectual property. The Service is licensed, not sold, to you. Except for the limited license and rights granted to Customer pursuant to section ‎2 above, this Agreement does not grant or assign to Customer, any other license, right, title, or interest in or to the Service or any part thereof. All rights, title and interest, including copyrights, patents, trademarks, trade names, trade secrets and other intellectual property rights, and any goodwill associated therewith, in and to the Service and any part thereof, including computer code, graphic design, layout and the user interfaces of the Service are and will remain at all times, owned by SensePass or its licensors.
   • Use of Customer Trademarks. SensePass may identify Customer as a customer and indicate Customer as a user of the Service on its website and in other online or offline marketing materials and press releases. Customer hereby grants SensePass a worldwide, non-exclusive, non-transferable, royalty-free and free of charge, license, to use Customer’s name, logo, and website URL on its website and in other online or offline marketing materials relating to the Service.
   • Feedback. Customer hereby grant SensePass a perpetual, irrevocable, worldwide, free of charge, sublicensable and transferable license to use, copy, reproduce and exploit any Feedback (as defined below) that Customer or its Users communicate to SensePass during the Term in any way and every way, without compensation by SensePass, without any obligation of SensePass to report on such use of Feedback, and without any other restriction. Feedback will not be considered your confidential information.

“Feedback” refers to any suggestion or idea for any of SensePass’ products or services, including without limitation all intellectual property rights in any such suggestion or idea.

8. Confidentiality & Privacy
   • Customer acknowledges that all technical and non-technical information and materials regarding the Service, its functionality, capabilities, structure, design and all other details related thereto, as well the details of this engagement and its performance, all constitute proprietary confidential information of SensePass. Customer will treat all such information as confidential in a manner no less protective than it uses to protect its own similar assets, but in no event less than reasonable care. Customer will not disclose such Confidential Information, or have them disclosed, directly or indirectly to any third party without SensePass’ prior written consent, unless Customer is required, or reasonably believe that it is required, by law, to share or disclose SensePass’ confidential information. in which case, to the extent legally permitted, Customer will give SensePass prompt notice of the requirement prior to such disclosure.
   • SensePass will take precautions to maintain the confidentiality of Customer’s confidential information it is exposed to during the provision of the Service to Customer in a manner no less protective than SensePass uses to protect its own assets, but in no event less than reasonable care.
   • We respect your privacy. SensePass Services shall be done only under and in accordance with SensePass privacy policy (“Privacy Policy”) which is incorporated herein by reference. By accepting these terms you acknowledge that you have read and consent to our Privacy Policy.
9. Hardware
   • Unless otherwise expressly stated in this Agreement or as otherwise separately conveyed to Customer in writing by SensePass, then notwithstanding Customer’s possession or physical control of the Hardware, the exclusive ownership of all Hardware provided to Customer under this Agreement, is and will remain at all times, with SensePass or its licensors. Customer may not sell, dispose of, rent, or transfer any Hardware or otherwise grant any rights therein to any third party.
   • Upon the termination or expiration of the Agreement, Customer must return the Hardware back to SensePass.
   • The risk of physical damage to or loss of the Hardware shifts to Customer upon the Hardware being handed over to the Customer’s possession. The Customer must maintain the Hardware at its premises, in a location adequately protected against unauthorized access, break-in, theft, physical hazards and harmful environmental conditions. Customer must use and handle the Hardware carefully and strictly in accordance with the instructions conveyed by SensePass. The Customer may not deal with the Hardware in any manner which is not expressly permitted by SensePass, including dismantling it, tampering with it, or conducting any repair, alteration, adaptation, addition thereto or derogation therefrom.
   • Customer hereby expressly waives any right of lien, or similar withholding rights, in or to the Hardware. The foregoing sentence will not apply if the Parties expressly agree in writing that the ownership in the Hardware is transferred to the Customer.
   • SensePass’ support and maintenance service will apply to and cover malfunctions in, or damage to, the Hardware. Any needed or requested repair and replacement of the Hardware, is subject to the terms and conditions of the Service pursuant to the SLA attached to this Agreement as Exhibit A.
10. Term and termination
    • This Agreement commences on the date of SensePass’s approval of the Registration Form submitted by Customer and shall continue indefinitely unless terminated in accordance with the provisions below.
    • Either Party may terminate this Agreement upon a thirty (30) days prior written notice to the other Party.
    • Upon termination of this Agreement for any reason whatsoever, Customer must: (a) cease any and all use of the Service and cause all other Users of Customer to cease any and all use of the Service; (b) permanently uninstall the Service from all computers and other devices in its possession or control; (c) permanently delete all other copies of the Service in its possession or control; and (d) return all Hardware to SensePass. Customer shall provide SensePass with written confirmation of its fulfilment of these obligations.
    • Notwithstanding the above, SensePass may terminate this Agreement immediately at any time in the event of a material breach of this Agreement by Customer. SensePass’ right to such termination will be, in addition to, and not in lieu of, any equitable or other remedies available to SensePass. Upon such termination, section 10.3 shall apply.
    • Any provision of this Agreement, that by its nature ought to survive the termination of this Agreement, including sections 5-9, 10.3, 11-15, ‎will so survive and continue to bind in full force and effect following such termination.
11. Support and Maintenance
    • SensePass will use reasonable efforts to have the Service operate properly. However, as a Service that relies on third party networks, systems, infrastructure, hardware and other software, SensePass does not guarantee that the Service will operate in an uninterrupted or error-free manner, or that it will always be available, free from errors or omissions, malfunctions, bugs or failures, including, but not limited to, hardware failures, software failures and communication failures. If SensePass receives notice of any failure or malfunction, or if SensePass identifies them by itself, SensePass will endeavor to regain the Service’s full functionality as soon as practicable, pursuant to the provisions of this section. However, such incidents will not be considered a breach of this Agreement.
    • Customer acknowledges that SensePass may, upon coordination with the Customer, suspend the operation of the Service, for periodic maintenance purposes.
    • During the Term, and subject to the terms and conditions of this Agreement, SensePass, either directly or with the assistance of other third parties, will provide technical support for questions, problems and inquiries regarding the Service, pursuant to the SLA attached to this Agreement as Exhibit A.
    • During the Service Subscription Period, and subject to the terms and conditions of this Agreement, SensePass either directly or with the assistance or other third parties, will provide Customer with such updates to the Service (which may add to, improve or enhance features and capabilities of the then-current version of the Service), to the extent that we issue such updates on ‘general release’ to all customers. SensePass, at its sole discretion, will determine the frequency and scope of such updates.
12. Disclaimers

THE SERVICE PROVIDED “AS IS”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SENSEPASS EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, CONDITIONS, REPRESENTATIONS, AND GUARANTEES WITH RESPECT TO THE SERVICE, WHETHER EXPRESS OR IMPLIED, ARISING BY LAW, CUSTOM, USAGE OF TRADE, PRIOR ORAL OR WRITTEN STATEMENTS, OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, EXPECTED RESULT, QUALITY, TITLE, PERFORMANCE, SECURITY OR COMPATIBILITY. NO REPRESENTATION OR OTHER AFFIRMATION OF FACT, INCLUDING, WITHOUT LIMITATION, STATEMENTS REGARDING CAPACITY, SUITABILITY FOR USE OR PERFORMANCE OF THE SERVICE, WHETHER MADE BY SENSEPASS, A REPRESENTATIVE OR OTHERWISE, WHICH IS NOT EXPRESSLY PROVIDED IN THIS AGREEMENT, SHALL BE DEEMED TO BE A WARRANTY BY SENSEPASS FOR ANY PURPOSE, OR GIVE RISE TO ANY LIABILITY OF SENSEPASS WHATSOEVER.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND OTHER THAN DAMAGES RESULTING FROM BREACH OF SENSEPASS’ CONFIDENTIALITY OBLIGATIONS UNDER THIS AGREEMENT, SENSEPASS AND ITS EMPLOYEES, DIRECTORS, OFFICERS, SHAREHOLDERS, ADVISORS, AND ANYONE ACTING ON THEIR BEHALF, WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, STATUTORY OR PUNITIVE DAMAGES, LOSSES (INCLUDING LOSS OF PROFIT AND LOSS OF DATA), COSTS, EXPENSES AND PAYMENTS, EITHER IN TORT, NEGLIGENCE, CONTRACT, OR IN ANY OTHER FORM OR THEORY OF LIABILITY, ARISING FROM, OR IN CONNECTION, WITH THIS AGREEMENT OR THE SERVICE, EVEN IF SENSEPASS IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, LOSS, COSTS, EXPENSES OR PAYMENTS. WITHOUT DEROGATING FROM THE AFORESAID, IN NO EVENT WILL SENSEPASS’S CUMULATIVE LIABILITY HEREUNDER EXCEED THE AMOUNT THE CUSTOMER HAS PAID TO SENSEPASS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE DAMAGE.
WITHOUT LIMITING THE FOREGOING, SENSEPASS MAKES NO WARRANTY THAT THE SERVICE, INCLUDING ANY SURCHARGING FUNCTIONALITY, WILL RESULT IN COMPLIANCE WITH ANY APPLICABLE LAW, CARD NETWORK RULE, OR REGULATORY REQUIREMENT

14. Indemnification
    • Customer agrees to indemnify and hold harmless SensePass and its directors, officers, employees, and subcontractors, upon SensePass’ request and at Customer’s expense, from, and against, any damages, loss, costs, expenses and payments, including reasonable attorney’s fees and legal expenses, arising from any third-party complaint, claim, plea, or demand in connection with Customer’s breach of any provision or representation in this Agreement, including, without limitation, any fines, penalties, or assessments imposed by card networks or regulatory authorities arising from Customer’s implementation or use of the Surcharging Feature.
    • If SensePass seeks indemnification from Customer, it shall provide Customer with (i) prompt written notice of any indemnifiable claim; (ii) all reasonable assistance and cooperation in the defense of such indemnifiable claim and any related settlement negotiations, at Customer’s expense; and (iii) exclusive control over the defense or settlement of such indemnifiable claim, provided, however, that SensePass may settle or reach compromise on any such claim without Customer’s consent, if and to the extent such settlement or compromise does not impose any liability (monetary, criminal or otherwise) on Customer. SensePass shall have the right to participate, at its own expense, in the defense (and related settlement negotiations) of any indemnifiable claim with counsel of its selection.
15. Audit

During the Term of this Agreement and for a period of two (2) years after termination of this Agreement, SensePass may conduct an audit to ensure Customer’s compliance with its obligations under this Agreement, upon a ten (10) days prior written notice to Customer, during Customer’s normal business hours, and no more than once per year. Customer shall cooperate with such audit and will provide SensePass all reasonably required information necessary in connection with such audit and with Customer’s use of the Service.

16. Governing law and Jurisdiction

Regardless of Customer’s jurisdiction of incorporation, the jurisdiction where Customer engages in business or where Customer or its Users access or use the Service from, this Agreement and Customer’s and Users’ use of the Service will be exclusively governed by and construed in accordance with the laws of the State of New York excluding any otherwise applicable rules of conflict of laws. Any dispute, controversy or claim which may arise out of or in connection with this Agreement or the Service, shall be submitted to the sole and exclusive jurisdiction of the Courts located in the Southern District of the State of New York Subject to the following sentence, Customer and SensePass, each hereby expressly consent to the exclusive personal jurisdiction and venue of such courts, and waive any objections related thereto including objections on the grounds of improper venue, lack of personal jurisdiction or forum non conveniens. Notwithstanding the foregoing SensePass may: (a) lodge a claim against the Customer pursuant to the indemnity clause above, in any court adjudicating a third party claim against SensePass; and ; and (b) seek interim or preliminary relief in any court with competent jurisdiction.

17. Miscellaneous
    • Customer may not assign or delegate this Agreement or any of its rights, performance or obligations hereunder, without SensePass’ prior written consent. Any purported assignment without SensePass’ prior written consent is void.
    • The relationship between Customer and SensePass is strictly that of independent contractors, and neither party is an agent, partner, joint venturer or employee of the other.
    • This Agreement constitutes the entire and complete agreement between Customer and SensePass concerning the subject matter herein. This Agreement supersedes all prior oral or written statements, understandings, negotiations and representations with respect to the subject matter herein. If any provision of this Agreement is held invalid or unenforceable, that provision shall be construed in a manner consistent with the applicable law to reflect, as nearly as possible, the original intent of the parties, and the remaining provisions will remain in full force and effect. Neither Party shall be liable for breach of this Agreement by act or omission if such act or omission is explicitly required by law.
    • This Agreement may be subsequently modified or amended by SensePass from time to time, at its sole discretion. SensePass may, but is not obligated to, send notice to Customer of such amendments. Amendments will take effect 7 days after their initial posting on SensePass’ website, unless such amendments are required in order to comply with legal requirements, in which case, the amendments will become effective immediately upon their initial posting, or as legally required. The latest version of this Agreement will always be accessible on SensePass’ website. Customer’s continued use of the Service after the effective date of the amended Agreement constitutes Customer’s consent to the amended Agreement.
    • A Party shall not, by mere lapse of time, without giving express notice thereof, be deemed to have waived any breach by the other Party, of any terms or provisions of this Agreement, as long as it informed the breaching Party of its alleged breach within the limitations time frame for such breach under the relevant statute. The waiver of any breach by a Party, will not be construed as a waiver of subsequent breaches or as a continuing waiver of such breach.

Exhibit A

Service Level Agreement (“SLA”)

SensePass will respond to and handle support requests and reported errors, bugs or malfunctions as set forth in this SLA subject to the following procedure and scheme:

1. Response Time

Severity Classification	Response Time
Critical Errors: a full shut down of the Service so that it cannot be used at all.	Immediate and up to 2 hours from receiving notice of the malfunction from Customer. SensePass shall use constant efforts to create a temporary and/or final solution that will allow use of the Service.
Serious Errors: partial or full shut down of the Service as a whole or of certain functions of the Service that are material to the operation of the Service.	Up to 5 hours from receiving notice of the malfunction from Customer. SensePass shall use constant efforts to create a temporary and/or final solution that will allow use of the Service during SensePass’ normal support hours detailed in section 2 below.
Minor Errors: Any error that does not have significant effect on the functionality or use of the Service by Customer.	Up to 2 business days from receiving notice of the malfunction from Customer. In the event an update or maintenance work is required, such update or maintenance work will be performed during the next scheduled maintenance or update to be performed and/or distributed to all customers of the Service.

2. SensePass’ Support Hours

Monday- Friday, 9am-6pm, except for national holidays as per US calendar.

3. Error Reporting
   • Reporting of Errors: Any reproducible error or malfunction for which correction is required shall be reported in writing to SensePass.
   • Error Reports: Errors shall be reported by using investigation reports (“Reports“) as defined below. All Reports shall be sent to SensePass by electronic mail or by an issue report web interface (as will be suggested by SensePass). Each Report shall state one Error only and shall contain the following information: An error code for the general classification of the Error in one of the three classes set out below; A description of the commands and procedures that reveal the Error; A description of the product hardware and software environment; Specification of release and version of the product in question; A short description of the Error; Examples of input; The resulting output; The expected output; Any special circumstances surrounding the discovery of the Error or relevant data. Since some bugs are not easily reproducible, SensePass will accept preliminary error reports and provide support in debugging, in such cases.
   • Customer’s undertaking: Before a Report is sent to SensePass, Customer undertakes to verify that the Error is reproducible, and collect all information necessary in accordance with the above. Customer will allow SensePass’ support personnel immediate physical and remote access to the system, as needed.
   • SensePass’ undertaking: For each Report received, SensePass undertakes to:
     • Confirm receipt of the Report by electronic mail or by an issue report web interface (as will be suggested by SensePass).
     • Analyze the Report, verify the existence of the Errors and classify the severity level in accordance with section 1 above.
     • Connect to the system remotely (or physically if necessary and applicable) to analyze and perform actions to maintain and fix the problem in accordance with section 1 above.

4. Telephone Consultation

SensePass shall, during normal business hours detailed in section 2 above, supply consultation and advice to Customer, directly over the telephone or any other remote communication channel that SensePass may propose. Answers will be given to questions regarding the use of The Solution and its installation, configuration and documentation.

5. Provision of Updates
   • SensePass will advise Customer of all Updates, as early as reasonably practicable.
   • Copies of all Updates shall be provided by SensePass to Customer free of charge when applicable after commercial release of such Update.
6. Customer’s Responsibilities
   • Assistance: Customer shall grant to SensePass such access to the Customer’s premises, products and equipment, or its merchant customers, as may be necessary or appropriate for SensePass to perform its obligations under this Support Agreement. Customer will further grant SensePass such access to information by Customer’s personnel and third party network and other suppliers of Customer as may be necessary to enable SensePass to perform its obligations under this Support Agreement. Customer will cooperate with SensePass towards resolving Errors, including without limitation by providing as much details as available about the Error, and taking all such reasonable measures requested by SensePass in order to detect and provide further information with respect to each error. Customer will grant SensePass local and remote VPN access and permissions to Customer’s products, PoS system and equipment as may be necessary or appropriate for SensePass to perform its obligations under this SLA.
   • Acknowledgement: Customer acknowledges that compliance with its undertakings hereunder is essential to enable SensePass to provide the support and maintenance services in accordance with SensePass’ undertakings hereunder, including without limitation, for SensePass’ compliance with the schedules and time-frames set forth above.

 

Exhibit C

SURCHARGING SERVICES ADDENDUM

to the SensePass Customer License Agreement

This Surcharging Services Addendum (“Addendum” or “Exhibit C”) is incorporated into, and forms an integral part of, the SensePass Customer License Agreement (the “Agreement”) between SensePass Ltd. and any of its affiliates (“SensePass”, “we”, “us”) and the Customer identified in the Agreement (“Customer”). Capitalized terms used but not defined in this Addendum have the meanings given to them in the Agreement. This Addendum applies solely to Customer’s optional use of the Surcharging Feature (as defined below) within the Service. In the event of a conflict between this Addendum and the Agreement with respect to any surcharging-related matter, this Addendum shall control.

IMPORTANT NOTICE TO CUSTOMER: USE OF THE SURCHARGING FEATURE IS ENTIRELY AT CUSTOMER’S OWN RISK. SENSEPASS PROVIDES TECHNOLOGY INFRASTRUCTURE ONLY AND ASSUMES NO RESPONSIBILITY FOR CUSTOMER’S COMPLIANCE WITH ANY APPLICABLE LAW, CARD NETWORK RULE, OR REGULATORY REQUIREMENT RELATING TO SURCHARGING. CUSTOMER MUST OBTAIN INDEPENDENT LEGAL COUNSEL BEFORE IMPLEMENTING A SURCHARGE PROGRAM.

1. Definitions
   • “BIN” (Bank Identification Number) means the first six to eight digits of a payment card account number, used to identify the card-issuing institution and card type.
   • “Card Network” means each of Visa U.S.A. Inc., Mastercard International Inc., American Express Company, Discover Financial Services, and any other payment card network whose cards are accepted through the Service.
   • “Card Network Rules” means collectively all operating rules, regulations, bylaws, guidelines, and directives published by the applicable Card Network from time to time, including without limitation the Visa Core Rules, Mastercard Rules, American Express Customer Operating Guide, and Discover Customer Operating Regulations, as each may be amended or supplemented at any time.
   • “Cardholder Billing State” means the U.S. state or territory associated with the billing address registered to the cardholder’s payment card account.
   • “Cost of Acceptance” means Customer’s actual per-transaction cost to accept a given Card Network’s credit cards, including interchange fees, assessments, and any per-transaction processing fees, as determined by Customer’s acquirer or processor.
   • “Debit Card” means any payment card, including a dual-function credit/debit card, that is processed as a debit transaction and therefore is subject to the prohibition on surcharging under the Durbin Amendment and Card Network Rules.
   • “Durbin Amendment” means Section 920 of the Electronic Fund Transfer Act (15 U.S.C. s. 1693o-2), as amended, and its implementing regulations issued by the Federal Reserve Board (Regulation II, 12 C.F.R. Part 235), which prohibit imposing any surcharge on debit card or prepaid card transactions.
   • “Prohibited State” means any U.S. state or territory in which the imposition of a surcharge on credit card transactions is prohibited under applicable law. As of the Effective Date, the Prohibited State is Massachusetts. Customer acknowledges that this list is subject to change and it is Customer’s sole responsibility to monitor changes.
   • “Surcharge” means a fee added to the total price of a transaction charged to a cardholder solely for using a credit card as the payment method, expressed as a percentage of the transaction amount or as a flat dollar amount, but not both simultaneously.
   • “Surcharge Program” means Customer’s commercial program of imposing Surcharges on credit card transactions processed through the Service, including all related disclosures, signage, registration filings, and compliance procedures.
   • “Surcharging Feature” means the optional configuration capability within the Service that allows Customer to set and display a Surcharge to its customers on qualifying credit card transactions.
2. SensePass Platform Role – Technology Provider Only
   • SensePass is a software technology platform provider. The Surcharging Feature is a configuration tool that enables Customer to display and collect a Surcharge on credit card transactions. SensePass’s role in connection with any Surcharge Program is strictly limited to: (a) providing the technical infrastructure to configure, calculate, and display a Surcharge in the transaction flow; (b) passing surcharge amounts through to the applicable payment processor and acquirer in the payment authorization and settlement messages, to the extent technically supported; and (c) making available this Addendum and associated informational reference materials.
   • SensePass does not provide, and nothing in this Addendum or the Agreement shall be construed as providing, any legal advice, regulatory compliance advice, financial advice, or tax advice. SensePass makes no representations or warranties that use of the Surcharging Feature will result in a Surcharge Program that complies with applicable law, Card Network Rules, or any other regulatory requirement.
3. Customer Eligibility Requirements
   • Before enabling or activating the Surcharging Feature, and continuously throughout any period during which Customer operates a Surcharge Program, Customer represents, warrants, and covenants that it has satisfied and will maintain each of the following eligibility requirements:

• Customer has timely registered its intent to surcharge with each applicable Card Network in accordance with Card Network Rules, including by filing the required registration notice with Visa at least thirty (30) days prior to commencing any Surcharge Program, and with Mastercard at least thirty (30) days prior to commencement;
• Customer has obtained written approval from its acquirer, and the acquirer has enabled the applicable surcharging flag(s) on Customer’s Customer Identification Number (MID), as required by the applicable acquirer and Card Network;
• Customer’s physical place of business (for in-person transactions) is not located in a Prohibited State, and for e-commerce transactions, Customer has implemented and continuously operates a geo-fencing or equivalent technical mechanism to suppress any Surcharge for transactions where the Cardholder Billing State is a Prohibited State;
• Customer has independently determined its Cost of Acceptance and confirmed that the Surcharge rate it intends to impose does not exceed the lesser of (i) Customer’s Cost of Acceptance and (ii) the applicable Card Network’s maximum permitted surcharge rate;
• Customer has implemented, or engaged a qualified third-party provider to implement, a BIN lookup or equivalent detection mechanism that accurately identifies and excludes all debit cards and prepaid cards from any Surcharge in compliance with the Durbin Amendment and Card Network Rules; and
• Customer has prepared and deployed all required consumer-facing disclosures, signage, and receipt language as required by applicable Card Network Rules, applicable state law, and applicable federal law.

 

• CONDITION PRECEDENT: Customer’s eligibility to use the Surcharging Feature is a condition of access. If Customer enables the Surcharging Feature without having satisfied all of the eligibility requirements in this Section 3, Customer does so entirely at its own risk. SensePass is not required to verify Customer’s eligibility and has no obligation to disable the Surcharging Feature if Customer is not eligible.

4. Card Network Surcharging Rules – Summary Reference
   • The following table is provided for informational reference only and is a summary as of the date of this Addendum. Customer is solely responsible for monitoring and complying with all Card Network Rules as they may be amended from time to time. SensePass does not warrant the accuracy or currency of this summary.

 

Card Network	Max Surcharge	Advance Notice Required	Key Requirements
Visa	3% of transaction	30 days to acquirer before surcharging commences	Register at usa.visa.com. Brand-level surcharge only. Equal rate across all Visa credit cards. No surcharge on debit or prepaid. Surcharge must appear as a separate authorization field.
Mastercard	4% (or cost of acceptance, whichever is lower)	30 days to Mastercard and acquirer	Register at mastercard.us. Product-level surcharge permitted. Equal treatment rule applies. No surcharge on debit or prepaid.
American Express	Equal to cost of acceptance (no fixed cap)	30 days to acquirer	Amex surcharge may not exceed the surcharge applied to Visa/MC. Equal treatment rule strictly enforced. Register through acquirer.
Discover	Cost of acceptance (no fixed cap)	Notify acquirer	Follows Visa/MC model. Equal treatment rule. No surcharge on debit or prepaid. Register through acquirer.

 

• Equal Treatment Rule. The Surcharge imposed on transactions processed on one Card Network must not exceed the Surcharge imposed on transactions processed on any other Card Network that Customer accepts. For example, if Customer applies a 2.5% surcharge to Visa credit cards, it may not apply a higher surcharge to Mastercard credit cards.
• Authorization and Settlement Fields. The Surcharge amount must be transmitted as a separate, designated field in the payment authorization request and clearing/settlement message. The Surcharge amount must not be bundled into the total transaction amount as a single combined figure. Compliance with this technical requirement is the Customer’s responsibility and must be confirmed with Customer’s acquirer and payment processor.

5. S. State Surcharging Law – Reference Summary
   • The following table summarizes the surcharging status for all 50 U.S. states and the District of Columbia as of the date of this Addendum. State laws change frequently. This table is provided for informational reference only. Customer is solely responsible for independently verifying the current legal status in all states relevant to Customer’s operations before implementing a Surcharge Program, and for monitoring changes throughout the duration of Customer’s Surcharge Program.
   • For e-commerce transactions, Customer must apply the law of the cardholder’s Cardholder Billing State in addition to the law of Customer’s physical location. If either the Customer’s state or the cardholder’s state prohibits or restricts surcharging, the applicable restriction must be observed.

 

State	Status	Notes / Key Requirements
Massachusetts	PROHIBITED	Prohibited under M.G.L. c. 140D ss. 28A-28B. Surcharging credit cards is unlawful. Applies to all merchants, including out-of-state e-commerce merchants transacting with MA cardholders.
California	RESTRICTED	SB 478 (Honest Pricing Law, eff. July 1, 2024): Total price inclusive of surcharge must be displayed upfront as a single advertised price. Applies to e-commerce sellers targeting CA consumers regardless of Customer’s state.
Colorado	RESTRICTED	Permitted; surcharge must be disclosed as a specific percentage or dollar amount before the transaction. No state cap beyond card network limits.
Connecticut	RESTRICTED	Former prohibition repealed (2023). Surcharging now permitted with clear disclosure of surcharge amount. Full compliance with card network rules required.
Florida	RESTRICTED	Permitted; Customer must post conspicuous notice at the point of entry and point of sale. Disclose as a percentage or dollar amount before transaction completion.
Maine	RESTRICTED	Permitted on credit cards; Customer must post written notice at entrance and at the point of sale. Debit and prepaid cards may not be surcharged.
New York	RESTRICTED	NY GBL s. 518 (amended 2024): Total price including surcharge must be disclosed as a single price first; itemized breakdown permitted at POS. Surcharge must not exceed 4% of transaction amount.
Texas	RESTRICTED	Permitted; Customer must post conspicuous notice of surcharge amount or percentage before the transaction. Texas Finance Code s. 339.001 et seq. applies.
Alabama	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Alaska	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Arizona	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Arkansas	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Delaware	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Georgia	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Hawaii	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Idaho	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Illinois	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Indiana	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Iowa	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Kansas	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Kentucky	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Louisiana	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Maryland	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Michigan	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Minnesota	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Mississippi	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Missouri	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Montana	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Nebraska	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Nevada	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
New Hampshire	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
New Jersey	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
New Mexico	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
North Carolina	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
North Dakota	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Ohio	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Oklahoma	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Oregon	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Pennsylvania	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Rhode Island	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
South Carolina	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
South Dakota	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Tennessee	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Utah	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Vermont	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Virginia	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Washington	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
West Virginia	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Wisconsin	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Wyoming	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).
Washington D.C.	PERMITTED	No state law prohibition. Comply with card network rules and the Durbin Amendment (no surcharge on debit/prepaid).

 

• Federal Law – Durbin Amendment. Irrespective of Customer’s state or the Cardholder Billing State, NO SURCHARGE may be imposed on any debit card or prepaid card transaction anywhere in the United States. This prohibition applies in all 50 states and all U.S. territories without exception.

6. Customer Obligations – Sole Responsibility for Compliance
   • Customer assumes sole and exclusive responsibility for every aspect of its Surcharge Program. Without limiting the generality of the foregoing, Customer shall, at all times during which the Surcharging Feature is enabled:
   • Registration and Authorization. Customer shall: (a) register its Surcharge Program with each applicable Card Network and maintain such registration throughout the duration of Customer’s Surcharge Program; (b) obtain and maintain acquirer approval and flag enablement for surcharging on each MID through which surcharges will be processed; and (c) promptly notify SensePass in writing if Customer’s acquirer revokes, suspends, or modifies surcharging approval.
   • Rate and Cap Compliance. Customer shall: (a) set Surcharge rates that do not exceed Customer’s Cost of Acceptance and the applicable Card Network’s maximum permitted surcharge rate; (b) independently verify and document its Cost of Acceptance with its acquirer or payment processor prior to setting any Surcharge rate and upon any change in processing fees; and (c) comply with the equal treatment rule by applying the same or lower Surcharge rate to all Card Networks for which Customer applies a Surcharge.
   • Card Type Exclusion – Debit and Prepaid Cards. Customer shall: (a) implement and continuously operate a BIN lookup or equivalent detection mechanism that accurately identifies and excludes all debit cards, including dual-function credit/debit cards when processed as debit, and all prepaid cards from any Surcharge; (b) use the EMV Application Identifier (AID) to distinguish credit from debit applications for chip-enabled card-present transactions where available; and (c) accept sole responsibility for any errors in BIN detection, including errors attributable to inaccuracies in any third-party BIN database.
   • Geographic and State Law Compliance. Customer shall: (a) for in-person transactions, operate a Surcharge Program only if Customer’s place of business is not located in a Prohibited State; (b) for e-commerce and card-not-present transactions, implement and continuously operate a geo-fencing mechanism to suppress any Surcharge where the Cardholder Billing State is a Prohibited State; (c) monitor changes to applicable state and federal surcharging laws on an ongoing basis; and (d) comply with all disclosure, signage, and notice requirements mandated by the law of each applicable state.
   • Consumer Disclosure Requirements. Customer shall: (a) for in-person transactions, post a clear and conspicuous notice at the Customer’s entry point and at each point-of-sale terminal disclosing the existence and amount or percentage of the Surcharge before the transaction is initiated; (b) for e-commerce transactions, display the Surcharge prominently on the checkout page before the cardholder submits payment; (c) include the Surcharge as a separate, labeled line item on every transaction receipt; and (d) comply with California SB 478 and similar laws requiring the total price including the Surcharge to be the advertised and displayed price.
   • Technical Compliance. Customer shall: (a) ensure that the Surcharge amount is transmitted as a separate, designated field in all payment authorization requests and clearing messages, in accordance with Card Network Rules and acquirer specifications; (b) not bundle the Surcharge amount into the total transaction amount as a single field; and (c) cooperate with SensePass, Customer’s acquirer, and applicable Card Networks in connection with any audit or inquiry relating to Customer’s Surcharge Program.
   • Ongoing Monitoring and Recordkeeping. Customer shall: (a) monitor and timely comply with all updates to applicable Card Network Rules; (b) monitor all changes to state and federal surcharging laws in all jurisdictions relevant to Customer’s operations; (c) maintain complete and accurate records of Customer’s Surcharge Program for a minimum of five (5) years or such longer period as may be required by applicable law; and (d) upon request, provide SensePass with reasonable evidence of Customer’s compliance with its obligations under this Addendum.

 

 

7. Exclusion of SensePass Liability

SENSEPASS ASSUMES ZERO LIABILITY FOR SURCHARGING. THE FOLLOWING PROVISIONS COMPLETELY EXCLUDE SENSEPASS FROM ANY LIABILITY ARISING FROM CUSTOMER’S SURCHARGE PROGRAM. PLEASE READ THIS SECTION CAREFULLY BEFORE ENABLING THE SURCHARGING FEATURE.

• General Exclusion. NOTWITHSTANDING ANY OTHER PROVISION OF THIS AGREEMENT OR THIS ADDENDUM, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SENSEPASS AND ITS PARENTS, SUBSIDIARIES, AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND SERVICE PROVIDERS EXPRESSLY EXCLUDE AND DISCLAIM ALL LIABILITY, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL OR EQUITABLE THEORY, FOR ANY LOSS, DAMAGE, COST, EXPENSE, FINE, PENALTY, ASSESSMENT, ENFORCEMENT ACTION, CLAIM, OR LIABILITY OF ANY KIND ARISING FROM OR RELATED TO: (A) CUSTOMER’S SURCHARGE PROGRAM; (B) CUSTOMER’S USE OR MISUSE OF THE SURCHARGING FEATURE; OR (C) ANY ACT OR OMISSION BY CUSTOMER IN CONNECTION WITH ANY SURCHARGING ACTIVITY FACILITATED THROUGH THE SERVICE.
• Zero Dollar Cap. WITHOUT LIMITING SECTION 7.1, SENSEPASS’S AGGREGATE LIABILITY TO CUSTOMER FOR ANY AND ALL CLAIMS, LOSSES, DAMAGES, COSTS, FINES, PENALTIES, OR ASSESSMENTS ARISING FROM OR RELATED TO CUSTOMER’S SURCHARGE PROGRAM OR USE OF THE SURCHARGING FEATURE SHALL BE ZERO DOLLARS (US$0). THIS ZERO-DOLLAR CAP APPLIES IN ADDITION TO, AND SUPERSEDES, THE GENERAL LIMITATION OF LIABILITY IN THE AGREEMENT WITH RESPECT TO SURCHARGING-RELATED MATTERS.
• Specific Exclusions. Without limiting the generality of Sections 7.1 and 7.2, SensePass expressly excludes all liability for:

• any fine, assessment, penalty, or enforcement action imposed by any Card Network arising from Customer’s Surcharge Program, including non-compliance with registration requirements, rate caps, equal treatment rules, or technical transmission requirements;
• any fine, penalty, enforcement action, administrative order, or regulatory proceeding initiated by any federal, state, or local governmental authority arising from Customer’s failure to comply with applicable surcharging laws;
• any chargeback, refund obligation, or dispute arising from any Surcharge imposed by Customer, including any chargeback resulting from an improper Surcharge on a debit card, prepaid card, or transaction involving a cardholder in a Prohibited State;
• any consumer complaint, class action lawsuit, demand, or proceeding by any cardholder or consumer advocacy body alleging that Customer’s Surcharge Program violates any applicable law or regulation;
• any error, inaccuracy, or incompleteness in any BIN database, BIN lookup service, or card-type detection mechanism, whether provided by SensePass, a third party, or a Card Network, that results in an improper Surcharge;
• any loss arising from changes in applicable law or Card Network Rules that render Customer’s existing Surcharge Program non-compliant; and
• any reputational harm, lost revenue, or business disruption suffered by Customer as a result of Customer’s Surcharge Program or the suspension or termination of Customer’s ability to surcharge by any Card Network, acquirer, or governmental authority.

 

• No Compliance Representation. SensePass makes no representation, warranty, or assurance that: (a) the Surcharging Feature, when used by Customer, will result in a Surcharge Program that complies with applicable law or Card Network Rules; (b) the BIN detection functionality incorporated in the Service will accurately identify card types in all cases; or (c) the Service will transmit Surcharge amounts in a manner that satisfies any particular acquirer’s or Card Network’s technical specifications.
• Disclaimer of Fitness. THE SURCHARGING FEATURE IS PROVIDED “AS IS” AND “AS AVAILABLE.” SENSEPASS MAKES NO WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, NON-INFRINGEMENT, OR COMPLIANCE WITH ANY APPLICABLE LAW WITH RESPECT TO THE SURCHARGING FEATURE OR ANY INFORMATION, TOOLS, OR RESOURCES PROVIDED IN CONNECTION WITH SURCHARGING.

8. Customer Indemnification
   • Scope of Indemnification. In addition to and without limiting Customer’s indemnification obligations under the Agreement, Customer shall defend, indemnify, and hold harmless SensePass and its parents, subsidiaries, affiliates, and their respective directors, officers, employees, agents, successors, and assigns (collectively, the “SensePass Indemnitees”) from and against any and all third-party claims, actions, proceedings, investigations, demands, damages, losses, costs, liabilities, and expenses (including reasonable attorneys’ fees and court costs) arising out of or relating to:

• any Surcharge Program operated by Customer, including any claim that such program violates any applicable law, regulation, or Card Network Rule;
• any Card Network fine, assessment, penalty, or enforcement action arising from Customer’s surcharging activities;
• any state or federal regulatory fine, penalty, enforcement action, or administrative proceeding arising from Customer’s failure to comply with any applicable surcharging law;
• any cardholder complaint, refund demand, chargeback, or dispute arising from any Surcharge imposed by Customer, including any improper Surcharge on a debit card, prepaid card, or a transaction involving a cardholder in a Prohibited State;
• any class action, representative action, or other consumer litigation related to Customer’s Surcharge Program;
• any claim by Customer’s acquirer arising from Customer’s non-compliance with surcharging authorization requirements;
• Customer’s failure to satisfy any eligibility requirement in Section 3 of this Addendum; and
• any breach by Customer of any representation, warranty, covenant, or obligation in this Addendum.

 

• Indemnification Procedure. The indemnification procedure set forth in the Agreement (Section 13, “Indemnification”) shall apply to any indemnification obligation arising under this Addendum, and is incorporated herein by reference.

9. SensePass Right to Disable Surcharging Feature
   • SensePass reserves the right, in its sole and absolute discretion and without liability to Customer, to disable or restrict access to the Surcharging Feature at any time and without advance notice, including but not limited to in the following circumstances: (a) SensePass reasonably believes that Customer’s use of the Surcharging Feature violates or may violate any applicable law, Card Network Rule, or acquirer requirement; (b) SensePass receives a directive, instruction, or notice from any Card Network, acquirer, or regulatory authority relating to Customer’s surcharging activities; (c) Customer’s acquirer revokes, suspends, or fails to enable surcharging approval on Customer’s MID; (d) Customer fails to provide evidence of eligibility compliance upon SensePass’s request within a reasonable time; or (e) SensePass determines, in its sole discretion, that continued access to the Surcharging Feature creates legal, regulatory, or reputational risk for SensePass.
   • Any exercise by SensePass of its right to disable the Surcharging Feature under this Section 9 shall not constitute a breach of the Agreement or entitle Customer to any refund, credit, or compensation.
10. No Legal or Compliance Advice
    • Neither this Addendum nor any other materials provided by SensePass in connection with the Surcharging Feature constitute legal advice, regulatory compliance advice, financial advice, or tax advice. The summaries of Card Network Rules, state laws, and federal regulations contained in this Addendum are provided for informational purposes only, are not warranted for accuracy or completeness, and should not be relied upon as a substitute for independent legal counsel. Customer is solely responsible for consulting with qualified legal counsel before implementing, modifying, or discontinuing any Surcharge Program.
11. Amendments to Applicable Laws and Card Network Rules
    • Card Network Rules, state statutes, and federal regulations governing surcharging are subject to change at any time. SensePass has no obligation to notify Customer of any change to applicable laws or Card Network Rules. Customer is solely responsible for: (a) monitoring all updates to applicable Card Network Rules published by Visa, Mastercard, American Express, Discover, and any other applicable Card Network; (b) monitoring all changes to state and federal surcharging laws in all jurisdictions relevant to Customer’s operations; (c) updating Customer’s Surcharge Program, disclosures, and technical implementation promptly upon any change in applicable requirements; and (d) suspending or terminating Customer’s Surcharge Program immediately if any change in applicable law or Card Network Rules renders the program non-compliant.
12. General Provisions
    • If any provision of this Addendum is held invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.
    • Entire Agreement on Surcharging. This Addendum, together with the Agreement, constitutes the entire agreement between the parties with respect to Customer’s use of the Surcharging Feature and supersedes all prior understandings, negotiations, or representations with respect to that subject matter.
    • This Addendum may be amended only by a written instrument signed by duly authorized representatives of both parties, or as otherwise permitted under the Agreement.
    • Sections 7 (Exclusion of SensePass Liability), 8 (Customer Indemnification), and 12 (General Provisions) of this Addendum shall survive the termination or expiration of the Agreement or this Addendum for any reason.
    • Governing Law. This Addendum shall be governed by the laws of the State of New York, excluding any conflict-of-laws rules, in accordance with the governing law provisions of the Agreement.

Customer Acknowledgment. BY ENABLING THE SURCHARGING FEATURE WITHIN THE SERVICE, CUSTOMER ACKNOWLEDGES THAT IT HAS READ, UNDERSTOOD, AND AGREES TO BE BOUND BY THE TERMS OF THIS ADDENDUM IN THEIR ENTIRETY, INCLUDING THE COMPLETE EXCLUSION OF SENSEPASS LIABILITY IN SECTION 7 AND THE INDEMNIFICATION OBLIGATIONS IN SECTION 8.